Frequently Asked Questions

Know Before You Go

You need a valid Driving License and a government-issued ID proof (Aadhar / Passport / PAN).

The minimum age is 21 years.

Yes. A refundable security deposit is required before the trip. It will be refunded after vehicle inspection (within 3–7 business days).

Vehicles are provided with fuel, and you must return them with the same fuel level. Any shortage will be charged.

Yes. Each rental includes a fixed km/day. Extra kilometers will be charged at the rate specified during booking.

• Delay up to 4 hours → Hourly late fee applies.

• Delay beyond 4 hours → Full-day rental charge applies.

Call our 24x7 support team immediately. We will arrange roadside assistance or a replacement vehicle (subject to availability).

Yes. All vehicles have standard motor insurance. However, damages due to negligence, speeding, or policy violations are renter’s responsibility.

No. Only the registered renter (and any approved co-driver added at booking) can drive. Unauthorized drivers will void insurance and attract penalties.

• Yes.

• More than 24 hrs. before trip: 90% refund.

• Within 24 hrs: 50% refund.

• No-show: No refund.

Yes, but only with prior approval from MM MILES. Interstate taxes, tolls, and permits are your responsibility.

❌ Strictly prohibited. Cleaning charges or penalties will apply for violations.

Simply share your travel dates and car preference on WhatsApp, and our team will confirm your booking.